Contributed by VMware

Securely Modernizing and Mobilizing Financial Services to Improve Customer Experiences and Drive Top-Line Growth

Significant change is underway across financial services institutions worldwide. The goals are clear: drive growth and profitability. Financial services CIOs expect a shift over the next five years in the amount of total revenue coming from digital sales and services—from 12 percent today to 24 percent in two years to nearly half (45 percent) in five years.1 Key to achieving these results is software innovation.

For traditional banks, maintaining convenience and familiarity advantages in the face of changing customer demographics, demands for more personalized, always-available services, and disruptive fintechs now depends on IT agility. It includes speeding development and automating operations while reducing time-consuming processes, as well as maintenance, security, and risk management oversight tasks—none of which can be well orchestrated as piecemeal IT projects, from departmental silos.

This paper provides guidance about what’s needed to ensure financial services institutions can securely modernize and mobilize to improve customer experiences and drive growth. It also illustrates how financial organizations are using VMware solutions to seamlessly transition from legacy IT to modern infrastructure and clouds, merge traditional interactions and digital engagement, and adopt transformative security.

Learn how VMware transforms organizations by transitioning from legacy IT to modern infrastructure & clouds, merging traditional interactions & digital engagement, and adopting transformative security.