Observability: Real-time Insights into Cloud Infrastructure, Network Services, and Security

April 17, 2024
10:00 am to 1:00 pm
Upcoming Events, Virtual Event

This event dives into Observability and its impact on efficiency & resiliency in financial services.

Session Details

In an era where digital infrastructure not only supports but drives business operations, the ability to gain real-time insights into cloud infrastructure, network services, and security has become paramount. This session’s content evolves from the foundational practices of migrating from monitoring to observability, to a more focused exploration of how modern organizations, particularly those in technology and financial services sectors, can leverage observability to ensure operational excellence, enhance security posture, and foster innovation.

Building on the premise that observability extends beyond traditional monitoring by providing a deeper, contextual understanding of the digital environment, this session delves into the nuances of applying observability in real-time scenarios. Topics will cover the breadth of:

  • Advanced Observability Techniques: Implementing real-time observability across cloud platforms, understanding the intricacies of network-as-a-service, and ensuring robust security measures through observability tools.
  • Automation in Observability: How automation plays a critical role in facilitating observability, enabling businesses to dynamically respond to insights and maintain resilience in the face of operational and security challenges.
  • Data Observability: Strategies for maintaining data integrity and availability in complex systems, ensuring that observability leads to actionable insights.
  • Integrating ITSM with Observability: Enhancing IT service management (ITSM) through observability to improve service delivery, incident response, and customer satisfaction.
  • Building Resilient Systems: Leveraging observability to understand system dependencies and predict potential points of failure, thereby enhancing system resilience and business continuity.
  • Governance, Compliance, and Security: Exploring how observability frameworks can support compliance with regulatory requirements, improve governance practices, and strengthen security postures.
  • Service Agreements and Business Impact: Utilizing observability data to inform service-level agreements (SLAs) and align IT performance with business objectives, ensuring that technology investments deliver tangible business value.
Panel Discussion | Migrating from Monitoring to Observability: Best Practices

Our panel of experts will share insights from their experiences in implementing observability practices within their organizations, discussing challenges, strategies, and successes. Attendees will leave with a comprehensive understanding of how observability can be used to gain a competitive edge through enhanced operational insight, security, and efficiency in today’s fast-paced digital landscape.

Earn 3.0 CPE credits at this event! Click here for more information.

Agenda

10:00am – 10:05am

WSTA Introductions

Lina Gladstein | Head of Enterprise Technology Infrastructure and Operations, Federal Reserve Bank of New York (FRBNY) and a WSTA Director

Lina Gladstein is a genuine people leader, recognized as an expert relationship manager and an innovative thinker. Her core strategy involves harnessing strategic communications and relationship management skills in building trust, delivering optimal value, and creating long-term alliances with customers, vendors, industry peers, and team members.

She is an experienced executive, who leverages advanced leadership skills to build, develop, and manage high-performing technical teams with a diverse workforce across multiple geographic locations. Not only does she lead high-performing teams, but she is trusted by her colleagues and team-members for her rational decision-making and valuable expert insights.

In her current position as the Senior Vice President of Enterprise Technology Infrastructure and Operations at the Federal Reserve Bank of New York (FRBNY), Lina leads centralized operations, infrastructure engineering, IT service management, and end-user support services. She also coordinates with centralized service providers on matters of shared infrastructure across the Federal Reserve System. In all aspects of her work, Lina is always focused on customer service, bringing even greater focus to improving business outcomes.

Prior to joining the FRBNY, she held several technology-based roles including application development, database administration, integration services, and IT service management at global and US Gas and Electric Utilities. In this role, she implemented IT Governance system, enabling effective management of the multi-provider ecosystem. This resulted in robust service delivery, meeting, and/or exceeding all global service level agreements.

In addition to having several technology certifications, Lina also holds a degree in Applied Mathematics and an MBA from Pace University in Information Systems and Financial Management. In addition to her work, Lina is actively involved in the community of her organization, serving as a leadership advisor for the WoMEN Resource Network.

10:05am – 10:20am

Industry Perspectives Presentation

Jerald Murphy | Senior Vice President of Research and Consulting, Nemertes

Jerald Murphy is SVP of Research and Consulting for Nemertes. With over three decades of technology experience, Jerry has done everything from neural networking research, integrated circuit design, computer programming, designing global data centers, to being CEO of a managed services company. Jerry has worked in The United States Army, MCI Communications, META Group, Cognizant, and was the CEO of Banking Infrastructure Technology Services (BITS).

10:20am – 10:40am

Premier Sponsor Presentation

10:40am – 11:00am

Presentation by Chronosphere

Dan Juengst | Head of Enterprise Solutions Marketing, Chronosphere

Dan Juengst serves as head of Enterprise Solutions Marketing at Chronosphere. Dan has 20+ years of high tech experience in areas such as streaming data, observability, data analytics, DevOps, cloud computing, grid computing, and high performance computing. Dan has held senior technical and marketing positions at Confluent, Red Hat, CloudBees, CA Technologies, Sun Microsystems, SGI, and Wily Technology. Dan’s roots in technology originated in the Aerospace industry where he leveraged high performance compute grids to design rockets.

11:00am – 11:20am

Presentation

11:20am – 11:40am

Presentation

11:40am – 12:00pm

Break – Visit the Resource Rooms and Network with Attendees

12:00pm – 1:00pm

Panel Discussion: Migrating from Monitoring to Observability: Best Practices

Abstract

Our panel of experts will share insights from their experiences in implementing observability practices within their organizations, discussing challenges, strategies, and successes. Attendees will leave with a comprehensive understanding of how observability can be used to gain a competitive edge through enhanced operational insight, security, and efficiency in today’s fast-paced digital landscape.

(Moderator) Jerald Murphy | Senior Vice President of Research and Consulting, Nemertes

Jerald Murphy is SVP of Research and Consulting for Nemertes. With over three decades of technology experience, Jerry has done everything from neural networking research, integrated circuit design, computer programming, designing global data centers, to being CEO of a managed services company. Jerry has worked in The United States Army, MCI Communications, META Group, Cognizant, and was the CEO of Banking Infrastructure Technology Services (BITS).

Pauline Gitau | Software Engineer, Deutsche Bank

Pauline Gitau is a software engineer in Deutsche Bank’s Technology, Data & Innovation (TDI) division.  A graduate of Syracuse University, Pauline is an engineer with a keen interest in technology’s role in the  financial services sector and the opportunities arising from new technological innovations.  Outside tech, she’s an avid hiker and painter.

Lina Gladstein | Head of Enterprise Technology Infrastructure and Operations, Federal Reserve Bank of New York (FRBNY)

Lina Gladstein is a genuine people leader, recognized as an expert relationship manager and an innovative thinker. Her core strategy involves harnessing strategic communications and relationship management skills in building trust, delivering optimal value, and creating long-term alliances with customers, vendors, industry peers, and team members.

She is an experienced executive, who leverages advanced leadership skills to build, develop, and manage high-performing technical teams with a diverse workforce across multiple geographic locations. Not only does she lead high-performing teams, but she is trusted by her colleagues and team-members for her rational decision-making and valuable expert insights.

In her current position as the Senior Vice President of Enterprise Technology Infrastructure and Operations at the Federal Reserve Bank of New York (FRBNY), Lina leads centralized operations, infrastructure engineering, IT service management, and end-user support services. She also coordinates with centralized service providers on matters of shared infrastructure across the Federal Reserve System. In all aspects of her work, Lina is always focused on customer service, bringing even greater focus to improving business outcomes.

Prior to joining the FRBNY, she held several technology-based roles including application development, database administration, integration services, and IT service management at global and US Gas and Electric Utilities. In this role, she implemented IT Governance system, enabling effective management of the multi-provider ecosystem. This resulted in robust service delivery, meeting, and/or exceeding all global service level agreements.

In addition to having several technology certifications, Lina also holds a degree in Applied Mathematics and an MBA from Pace University in Information Systems and Financial Management. In addition to her work, Lina is actively involved in the community of her organization, serving as a leadership advisor for the WoMEN Resource Network.

1:00 PM

Closing Remarks

Location Details

This is a virtual event powered by Webex Events (formerly Socio). Registered Attendees will be provided a login link to access the event site.