Unleashing AI: Shaping the Future of Financial Services

March 7, 2024
10:30 am to 4:30 pm
Hybrid Event, Upcoming Events

This hybrid event explores the current & future implications of AI for financial services.

Session Details

Join us for “Unleashing AI” as we explore the intersection of Artificial Intelligence and financial services. This hybrid in-person/virtual event brings together industry experts, thought-leaders, and professionals from financial services firms to explore the current and future implications of AI for their businesses.

Tailored for technology professionals at financial services firms, this event offers a high-level perspective on the transformative potential of AI. Attendees will:

  • Gain exclusive insights into the latest advancements in AI as our experts delve into topics such as large-language models (LLMs), generative adversarial networks (GANs), neural nets, and their impact on the financial landscape.
  • Discover real-world use cases that highlight how AI is reshaping decision-making, risk analysis, and customer engagement within the industry.

Whether you attend in person or virtually, this event provides a platform for stimulating discussions and the exchange of ideas!

Panel Discussion | Best Practices in Managing AI Initiatives

This interactive session provides validated best practices for managing AI initiatives, including governance, operations, and quality assurance. Our team of experts shares the insights they’ve gleaned working with AI and applying it to their organizations. We provide a candid discussion of the challenges, pitfalls, and benefits of AI, and answer audience questions about the same. Our goal is to provide a concise shortlist of effective practices that technology professionals can apply at their financial services organizations, regardless of the state of their AI initiatives.

Earn 4.0 CPE credits at this event! Click here for more information.

Featured Sessions

10:30AM-10:55AM

On-Site Registration & Check-In

10:55am – 11:00am

WSTA Introductions

Ken DeGiglio | Chief Information Officer, EquiLend & WSTA President

Ken DeGiglio is the chief information officer of EquiLend and a member of the firm’s executive team. As CIO, he is responsible for aligning EquiLend’s technology vision with business strategy; integrating company processes with the appropriate technologies; and developing and implementing technology initiatives within the organization. He manages a senior team of IT professionals and works closely with product owners and other internal stakeholders. DeGiglio’s career in financial technology spans nearly 30 years at firms including TD Ameritrade, Morgan Stanley, Robertson Stephens and J.P. Morgan; he also was a founder of Renaissance Trading Technologies. He has a bachelor’s degree with high honors in computer science, systems planning and management from the Stevens Institute of Technology.

11:00am – 11:25am

Industry Perspectives | Focus on Financial Firms: Enterprise AI Research Study 2023-2024

Johna Till Johnson | CEO and Founder, Nemertes

Johna Till Johnson, CEO of Nemertes and content committee chair for the WSTA, is known for her roles as an Engineer, Adventurer, Researcher, and Storyteller. Johna holds a BS/EE from The Johns Hopkins University and conducted research in the PhD program in particle physics at the University of Rochester. She has designed embedded security systems for banks, run the lab testing program at Data Communications Magazine, and led research and development as Chief Technology Officer at Greenwich Technology Partners, a global engineering firm. At Nemertes, the research-advisory firm she founded in 2002, her focus includes cybersecurity, AI, quantum computing, and emerging technologies. Johna is widely-published at organizations including the Defense Tactical Information Center (DTIC), Business Communications Review, Electronic Design, and TechTarget. A long-time adventurer, she has completed several 300-mile solo kayak and sailing expeditions and sea races. 

Abstract

What are financial services firms doing with AI? What are current best practices for implementation, governance, implementation, and management? And how are financial organizations seeing—or not seeing—value creation from AI?

In this short presentation, Nemertes CEO and WSTA Content Committee Chair Johna Till Johnson shares findings from the Nemertes research study on enterprise AI, with a focus on financial services firms. She compares financial services firms with other organizations, highlights critical differences, and translates the findings into actionable recommendations for financial firms.

11:25am – 11:45am

Platinum Sponsor Presentation: Navigating a Delicate Balance between Transformative Innovation and Responsible Use of AI

Ramesh Nagarajan | Global Accounts Sr. Chief Technologist, OpenText

Ramesh Nagarajan has over 25 years of IT experience and currently serves his customers as a Global Accounts Sr. Chief Technologist at OpenText. He serves his customers with technical thought leadership as a trusted technical advisor and partner ensuring technical success in pursuit of business objectives.  Ramesh is a generalist across all enterprise software functional areas but specializes in the financial services industry and DevOps functional area. He is passionate about IT4IT and other business value delivery frameworks. Ramesh started his career in software development and later transitioned into roles in consulting and eventually solution architecture. When Ramesh is not helping customers solve complex challenges you can find him listening to music or studying various facets of philosophy.

Abstract

With AI spearheading the technology driven transformation, the financial service industry is struggling to find a delicate balance between transformative benefits of AI and its potential pitfalls. Join us to explore real-world financial sector AI examples and how to leverage upcoming AI capabilities for market competitiveness, meet business demands, and maintain regulatory compliance. The session will highlight how to accomplish key transformations effectively and responsibly to realize the potential advantages of AI across Business and IT.

11:45am – 12:30pm

Lunch

12:30pm – 12:50pm

Moses Singer Chat

Toby Butterfield | Partner, Moses Singer

IP litigator Toby M.J. Butterfield has decades of experience litigating and counseling on copyright, trademark, and defamation matters. He is the lawyer major media companies, theater producers, big brands, technology companies and luxury goods designers call to protect their properties and keep their revenue streams safe.

A sought-after speaker, Butterfield lectures at bar and industry events and Columbia Law School, including legal and television conferences all over the world. An industry expert, Butterfield is often quoted by the BBC World News, Forbes TV, the New York Times, The Hollywood Reporter, Forbes, Law360 and many other news and legal publications.

William A. Tanenbaum | Partner, Chair of the AI & Data Law Practice Group, Moses Singer

Wiliam Tanenbaum is an IP and technology partner and the Chair of the AI & Data Practice at Moses Singer. He is a Past President of the International Technology Law Association, a “Lawyer of the Year” in IT in New York, a “Global Elite Thought Leader” in Data,” a “leading name in AI,” an “IP Star,” and one of the “Top 10 Pioneering Tech Lawyers Shaping New York’s Legal Landscape” who is “well-recognized” for “successfully navigation negotiations” and his “deft handling of commercial deals relating to cutting-edge technologies.” He graduated from Brown University (Phi Beta Kapp) and Cornell Law School.

12:50pm – 1:10pm

Reimagine Financial Services with Data Streaming and AI: Rewiring your Business Brain

Mark Sakurada | Principal Business Consultant, Confluent

Mark is a principal business consultant at Confluent and works with our customers to define, secure and improve business value, cost recovery and drive adoption.  He has enabled multiple global enterprise teams to establish TCOs, ROIs, KPIs and Business Analytics. Mark has worked professionally as a developer, engineer, architect and consultant in information technology since 1997. Around 2007, he focused on implementation of open-source software solutions and has been involved in a number of developing initiatives.

Abstract

A little over a year ago ChatGPT exploded from a corner of computer science onto the main stage of corporate IT strategy. As the ML/Data models and processes of the last decade mature, we can examine the value of AI today and the business case for the next phase of the AI Journey, specifically in financial services. 

This session will separate the AI hype from reality, highlight what it brings to the table today, and explore how LLMs will impact the next 10-15 years of software development. Finally, we’ll examine ways that financial services leaders can prepare data systems today to meet future demands for data.

1:10pm – 1:30pm

Making the Case: Leveraging AI for Operational Excellence and Competitive Advantage

Damon Edwards | Senior Director, Product, PagerDuty

Damon Edwards is Senior Director, Product at PagerDuty. Previously, Damon was a Co-Founder of Rundeck, the makers of the popular open source runbook automation platform acquired by PagerDuty in 2020. Prior to Rundeck, Damon was a Managing Partner at DTO Solutions, a DevOps and Operations Improvement Consultancy noted for its work with large-scale enterprises. Damon has spent the past 25 years working with both the technology and business ends of IT Operations.

Abstract

Cost, speed, and quality have long dictated the standards of IT Operations performance. Historically, significant enhancements in these areas have only been achieved through incremental advancements that demand continuous, intensive efforts over long time horizons. Is that about to change? Does the rise of AI present us with opportunities to make great transformative leaps forward?

In this talk, we’ll make the case that — despite the overheating hype — AI will transform operations in ways that may leave late adopters at a competitive disadvantage. We’ll also take a peek at how early movers are applying AI to their operations and make some recommendations for getting started with infusing AI into your organization today. 

1:30pm – 1:50pm

Unlock the Power of your Firm’s Unstructured Data with AI

Perry Rotella | Managing Director, Financial Services, Box

Perry Rotella is the Managing Director, Financial Services for Box. Perry has 25+ years in executive leadership roles including Financial Services Industry Specialist at Amazon Web Services, Senior Executive Partner at Gartner, CIO and Group Executive at Verisk Analytics, CIO at Moody’s Corporation, and Global CTO at AIG. Perry holds a B.A. in Mathematics and Economics from the University of Pennsylvania.

Abstract

90% of the data in your enterprise is unstructured – client agreements, sales presentations, financial statements, and so on. With the power of AI, you can unlock critical business insights within this unstructured data, create personalized content faster, and speed up critical processes across the business.

Discover how AI technology enables Financial Services organizations to create seamless experiences for their customers, modernize business operations, and gain analytic insights, all while ensuring proprietary data remains secure.

1:50pm – 2:05pm

Break

2:05pm – 3:05pm

Panel Discussion: Best Practices in Managing AI Initiatives

Panel Abstract

This interactive session provides validated best practices for managing AI initiatives, including governance, operations, and quality assurance. Our team of experts shares the insights they’ve gleaned working with AI and applying it to their organizations. We provide a candid discussion of the challenges, pitfalls, and benefits of AI, and answer audience questions about the same. Our goal is to provide a concise shortlist of effective practices that technology professionals can apply at their financial services organizations, regardless of the state of their AI initiatives.

(Moderator) Johna Till Johnson | CEO and Founder, Nemertes

Johna Till Johnson, CEO of Nemertes and content committee chair for the WSTA, is known for her roles as an Engineer, Adventurer, Researcher, and Storyteller. Johna holds a BS/EE from The Johns Hopkins University and conducted research in the PhD program in particle physics at the University of Rochester. She has designed embedded security systems for banks, run the lab testing program at Data Communications Magazine, and led research and development as Chief Technology Officer at Greenwich Technology Partners, a global engineering firm. At Nemertes, the research-advisory firm she founded in 2002, her focus includes cybersecurity, AI, quantum computing, and emerging technologies. Johna is widely-published at organizations including the Defense Tactical Information Center (DTIC), Business Communications Review, Electronic Design, and TechTarget. A long-time adventurer, she has completed several 300-mile solo kayak and sailing expeditions and sea races.

Hemathri Balakrishnan | Managing Director, Head of Architecture, Product Engineering & Data, JPMorgan Wealth Management

Hemathri is a highly result focused technology leader with extensive experience in leading multiple Technology & Data Transformation initiatives across various large global financial institutions. He has led large scale IT and business transformation initiatives in the US and internationally which includes UK, Germany, Switzerland, Australia & Singapore.

Hemathri is currently the managing director and head of engineering and data, responsible for leading product architecture, cloud engineering & data platform for the wealth and consumer banking business. His team is focusing on developing an analytical and operational data platform consisting of real-time streaming data pipeline, data lake using a data mesh architecture and lake-house for data science sandboxes on-demand using AWS and Azure public cloud infrastructure.

He established AI and data product acceleration garage which focuses on creating hyper-personalized insights, nudges and next-best-actions that are truly market differentiating across clients and advisor journeys including short-term and long-term goal and savings plan, client segmentation and personalization of digital engagement platforms.

He also leads the Strategic Solutions & Execution team for Data & Analytics and manages portfolio of cross-functional AI/ML initiatives. This platform involves coordinating frameworks, infrastructure and roadmaps to deploy analytics across our businesses and functions, not only within the consumer organization but across centralized functions as well including ML-CoE & Corporate Technology functions.

Joe Cordeira | Chief Data & Analytics Officer, UBS Wealth Management Americas

Joe is the Chief Data & Analytics Officer for Wealth Management Americas. In this capacity, he is responsible creating business value from our data and analytics assets which includes responsibility for our data platforms, data management office, regulatory reporting, MIS, and advanced analytics / STAAT.

He joined UBS Global Research in 2014 as the Head of Client Analytics & CRM before becoming CTO of UBS Evidence Lab.

Joe earned his Computer Science degree from NYU Tandon School of Engineering and holds an MBA from NYU Stern. Prior to joining UBS, Joe led Analytics and CRM related technology areas at Morgan Stanley and Merrill Lynch.

Brad LaPoff | Sr. Solutions Consultant, Financial Services, Dataiku

Brad currently leads DataIku’s Financial Services Industry Solutions for North America. He previously was a Customer Success Director for DataRobot focused on building AI use case projects for strategic customers. And in his early career in finance, Brad was a credit analyst at JPMorgan and an equity investor at a long/short hedge fund.

Rob Paisley | Director, Banking. Finance & Insurance, SS&C Blue Prism

Rob is a seasoned Pre-Sales Architect specializing in Business Process Management (BPM), DevOps, RPA, and IDP platforms. With 15+ years of experience at firms like IBM, Kofax, Ayasdi, and CognitiveScale, he is a trusted advisor known for driving business value and achieving client goals. At SS&C Blue Prism, Rob pioneered industry-focused frameworks for insurance investment accounting and loan management, showcasing his innovative approach.

John Trapani | Industry Leader, Financial Services, Appian

John Trapani is a Global Industry Leader at Appian Corporation, working with leaders in Financial Services to help  drive growth and create opportunities for digital transformation using the Appian automation platform.  In this role he works to ensure Appian delivers applications that help drive growth, manage risk, and increase the efficiency and effectiveness of their business processes.

Christine Tu | Distinguished Engineer, Managing Director, Morgan Stanley

Christine Tu is the Head of AI, Knowledge Management and works from New York. She joined the Firm in June 2019 and was chartered to transform the Contact Center and AI enabled digital application. Prior to joining Morgan Stanley, she worked at Merrill Lynch/Bank of America for over 20 years managing various technology platforms, including the largest IVR in the financial industry, and had experience building voice-enabled chatbot.

In her current role, Christine leads Generative AI for Wealth Management and the Firm. Leveraging GenAI and ML, her team developed flagship innovation applications and platforms for Morgan Stanley Financial Advisor to better service their clients. She now leads and focuses on applying latest advancement of GenAI to the firm level.

3:05pm - 3:25pm

Fireside Chat

Johna Till Johnson | CEO and Founder, Nemertes

Johna Till Johnson, CEO of Nemertes and content committee chair for the WSTA, is known for her roles as an Engineer, Adventurer, Researcher, and Storyteller. Johna holds a BS/EE from The Johns Hopkins University and conducted research in the PhD program in particle physics at the University of Rochester. She has designed embedded security systems for banks, run the lab testing program at Data Communications Magazine, and led research and development as Chief Technology Officer at Greenwich Technology Partners, a global engineering firm. At Nemertes, the research-advisory firm she founded in 2002, her focus includes cybersecurity, AI, quantum computing, and emerging technologies. Johna is widely-published at organizations including the Defense Tactical Information Center (DTIC), Business Communications Review, Electronic Design, and TechTarget. A long-time adventurer, she has completed several 300-mile solo kayak and sailing expeditions and sea races. 

Abstract

For most large companies, data centers are going to be around for many years to come. A significant portion of workloads are still running on premises, with some workloads even being repatriated from cloud to data center. There are also newer kinds of workloads, ranging from the IOT edge to private AI, that many enterprises either must or would prefer to run in on-premises infrastructure. 

So, the question of how to future-proof your data centers is not a trivial one.

Join us as we discuss the opportunities and perils of the job of future-proofing on-premises data centers! We’ll dig into 

  • Compute, network, and storage technologies
  • Data center infrastructure management
  • Cloud infrastructure management 
  • Traditional separate components vs. converged or hyperconverged infrastructure
  • Edge data centers vs. centralized data centers
  • Planning for security from the chip outwards: getting to a trusted computing base

3:25pm – 3:30pm

Closing Remarks

Ken DeGiglio | Chief Information Officer, EquiLend & WSTA President

Ken DeGiglio is the chief information officer of EquiLend and a member of the firm’s executive team. As CIO, he is responsible for aligning EquiLend’s technology vision with business strategy; integrating company processes with the appropriate technologies; and developing and implementing technology initiatives within the organization. He manages a senior team of IT professionals and works closely with product owners and other internal stakeholders. DeGiglio’s career in financial technology spans nearly 30 years at firms including TD Ameritrade, Morgan Stanley, Robertson Stephens and J.P. Morgan; he also was a founder of Renaissance Trading Technologies. He has a bachelor’s degree with high honors in computer science, systems planning and management from the Stevens Institute of Technology.

3:30pm – 4:30pm

Cocktail Hour

Location Details

Convene – Downtown Liberty
1 Liberty Plaza, New York, NY, 10006