DevOps & Agile: Doing them Right

Virtual Panel Discussion

Tuesday, May 5th
11:00 AM – 12:30 PM ET

Event Description

The move to DevOps and Agile software development processes is over a decade old, and companies have reaped much-publicized real-world benefits from the transition. However, there have also been some less-publicized disasters. Companies have moved so quickly that they’ve inadvertently opened up gaping cybersecurity vulnerabilities, or failed to maintain control over the challenges posed by complexity, geographic sprawl, or lack of global knowledge.

This panel session includes seasoned veterans of the DevOps world, both users and technology providers. We’ll discuss:

  • Technology evolution and futures. Which DevOps tools and technologies have become obsolete? Which are emerging? And how should practitioners choose among them?
  • Cybersecurity best practices and DevSecOps. How do we keep initiatives both agile and secure?
  • DevOps, the cloud, and enterprise infrastructure. Most organizations have moved to cloud-first DevOps development. But how does that affect enterprise infrastructure? What should practitioners think about when it comes to infrastructure for DevOps, including networking, computational, and storage resources?
  • Best practices and lessons learned. What does our team of experts wish they’d known when they started? What best practices do they recommend our WSTA peers follow as they proceed along the DevOps journey?

Event Sponsors

Complimentary Admission Provided by:

Panel Sponsor

Bring Innovation Inside Your Financial Firm’s Datacenter

How do financial firms stay competitive, maintain security, and control costs without adding new silos? For 1,900+, the answer is simple: go with Nutanix. 

Panel Sponsor

Hassle-Free Banking: Transforming Digital Customer Services

Customer experience is a major differentiator in today’s online world. See how low-code application development can transform your digital customer services in no time! 

Password Sponsor

Secure the Core: Protecting Business-Critical Applications

Join the “Secure The Core” Webinar Series for an in-depth understanding of how and why to build an ERP security strategy to protect your mission-critical applications.

Panel Recap

Have a look at the Panel Overview, Panelists Takeaways, Recommended Reading, and the Panel Introduction presented by moderator Johna Till Johnson, CEO of Nemertes Research.

Speaker Bios


Johna Till Johnson, CEO and Founder, Nemertes Research

Research Leader: Internet of Things (IoT)Cybersecurity and Risk Management
Primary Focus Areas: IoT, Cybersecurity, Enterprise technology, IT organizational and operations, Innovation, testing methodology and design
Other Areas of Expertise: Blockchain, quantum computing, emerging technologies

Johna Till Johnson is CEO and Senior Founding Partner of Nemertes Research, where she sets research direction and works with strategic clients. Under her leadership, Nemertes has emerged as a leading trusted advisor to Fortune-50 and other world-class organizations.

A widely regarded expert, Ms. Johnson currently serves as the content committee chair at the Wall Street Technology Association (WSTA), which provides technology guidance to some of the world’s largest and most sophisticated financial services firms.  She regularly speaks at industry trade shows, conferences, and seminars, including Nemertes Navigator360, IDG’s FutureIT, ISC, and (WSTA).  She writes regular columns on cybersecurity and IoT for TechTarget.

Prior to founding Nemertes in 2002, Ms. Johnson served as chief technology officer (CTO) at Greenwich Technology Partners, a global consulting and engineering firm. Prior to that, she led the Global Networking Strategies Service business unit of META Group. Prior to that, as Senior Technology Editor she oversaw the lab-testing program at Data Communications magazine, providing testing and assessment of up to 16 emerging technologies per year.  She also has designed and developed security, speech-synthesis, and free-space laser products at companies including Mosler Security Systems and Digitus Corp.

Ms. Johnson holds a bachelor of science degree in electrical engineering/computer science (BSEE/CS) from The Johns Hopkins University, has conducted graduate work in nuclear and particle physics at the University of Rochester, speaks three languages, and has published a science fiction novel. She is an avid urban kayaker and novice woodworker and candymaker.


Mark Lavi, Principal DevOps Advocate, Nutanix

A DevOps professional with pioneering work on the world’s biggest Internet real-time event and web sites across the engineering, operations, content, and marketing disciplines. Mark’s focus is on people and software development along with system design and life cycle thinking: he can build, secure, scale, and manage teams, applications, and infrastructure to work together while planning and nurturing their continuous operations and improvement.

Mark first touched the Internet in 1991 when sponsored to do undergraduate research. After graduating Boston University with a B.S. in Mechanical Engineering and suffering from Internet withdrawal, he joined the first national, commercial Internet Service Provider (before the world wide web).

During his twenty+ years in Silicon Valley, he was a co-founder or early team member of seven startups (Passpoints, Convergence Media Group, Smart Destinations, LetsTalk, Kaazing, Pertino, and where he held management roles in engineering and operations.

When was acquired in 2016, he became Nutanix’s first Automation Solution Architect in Sales Engineering, directly working with some of the largest corporations and government institutions. Over three years, he helped the role grow to seven peers worldwide, partnered with Marketing as a .NEXT and Executive Briefing Center speaker, and collaborated with Global Sales Enablement to deliver content and automation for multiple Technical Summits, Sales Kick Offs, bootcamps, hands-on-labs, and Sales Engineering certification around the world. In 2019, as Principal DevOps Advocate, Mark has returned to the field of Developer Relations to adapt advanced engineering methods, technology, and culture to accelerate the business needs of Nutanix customers, partners, and employees globally.

Mark’s approach mixes software engineering disciplines with emotional intelligence and operations. His system design and life cycle thinking leads to nurturing teams, applications, and infrastructure to work together while planning their continuous operations and improvement. He can build, secure, scale, and manage Internet architectures, real-time media, and software development pipelines. In retrospect, his career and multidisciplinary practice can only be summarized and complimented by the term DevOps.

Zak Murad, Global Head of Ratings IT Infrastructure & Operations, S&P Global

Zak is a senior Technology Executive responsible for S&P Global Ratings Technology Infrastructure and Operations where he has been leading several large scale transformation initiatives.

Zak has held senior leadership roles in application engineering, DevOps, Blockchain, technology support/architecture/engineering across compute, databases, automation, cloud technology, service management and applications at some of the largest financial institutions.

Zak joined S&P Global in 2017 from BNYMellon where he was leading Data Platforms, Distributed Compute/Cloud and Information Life Cycle Management services. Prior to BNYMellon, he spent several years’ at large financial institutions such as Barclays, Goldman Sachs and Lehman Brothers leading Infrastructure Engineering and various operation services.


Keith Riddle, President and CEO, Sherpa Technologies

As President and CEO, Keith brings a breadth of financial services experience spanning new product development, partnership management, consultative/direct sales, strategic planning and marketing. Keith oversees all aspects of Sherpa with a focus on the management of its enterprise innovation framework, product development and consulting with credit unions on digital transformation and payment trends. Keith has more than 30 years of experience in the financial industry and possesses in-depth knowledge of digital technologies, payment processing platforms, and managed solutions offerings. Keith serves as the Chairman of the TCH Real-Time Payment (RTP) Advisory Committee and was elected to serve on the TCH RTP Business Committee.

Fintech and Payments Experience: Fiserv/CheckFree, Online Resources, EPS & MAC Network/Concord EFS, NYCE Payments/Metavante, MX/MoneyDesktop, D+H/Compushare.

Fidelity Investments

Sean Riggle, Director, Agile Enablement, Fidelity Investments

Sean is transforming Fidelity Brokerage Technology to become a frictionless agile organization. As an Agile coach, he works with business leaders, developers, testers, product owners and scrum masters to implement best practices and take the next step on their journey to high-performing team.

As a committed Agile advocate, Sean leads organizational workshops that champion the methodology, increase collaboration, and train on available technologies and tools (JIRA, Agile Craft, Mural, Confluence).

Previously, Sean founded the Fidelity Capital Markets UXD Team where innovative techniques streamlined the software development process, speeding up time to market. The UXD Team was a major force in the development of PB Optimize, a cutting-edge securities finance optimization tool exclusively for Fidelity’s hedge fund clients.

Sean won Fidelity’s fist mobile Hackathon in 2014 for his solution to address financial literacy among teens and young adults. In 2015, Sean was selected to Fidelity Institutional’s President’s Circle.

Sean is a certified scrum master, certified product owner and ASPE trained agile coach.

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