Executive TechTalks | The Role of AI & Machine Learning In Supporting DCX

Customer-facing applications create enormous amounts of data. Artificial Intelligence (AI) and Machine Learning (ML) can assist in mining that data for unexpected items.

What role should AI and ML play in supporting DCX? In this short clip, Guus Bosman, Head of Platform Performance with E*TRADE from Morgan Stanley, shares his thoughts.

Executive TechTalks is video series featuring candid conversations where FinServ Execs discuss their technology tribulations & triumphs.

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