How will Digital Customer Experience (DCX) evolve in the future? What should technologists expect to see as data and applications are moved ever-closer to users?
The next generation of integrated customer experience will be more scalable, agile, and much more responsive to end user requirements. In this short clip, Guus Bosman, Head of Platform Performance with E*TRADE from Morgan Stanley, talks about what technologists should expect.
Executive TechTalks is video series featuring candid conversations where FinServ Execs discuss their technology tribulations & triumphs.
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