Contributed by EY

For financial services organizations, making the shift to a fully digital enterprise requires a complete, top-to-bottom, back-to-front, wholesale overhaul of the entire operating model. Depending on an enterprise’s level of digital maturity, that journey may look very different. In this video, EY’s Financial Services, Digital Enterprise Transformation leaders Yang Shim and David Deane guide you through the five pillars of DET Platform Thinking, Experience Thinking, Digitizing Legacy, Being Digital and Digital Trust.