Contributed by Perficient

Digital transformation can be confusing. If a company has all its books and records maintained by computers, isn’t it already digital? If it has a functional web presence and even conducts business transactions via an integrated B2B or B2C portal, doesn’t that qualify as digital?

While these scenarios do, in fact, involve the digitization of information, they miss key components of digital transformation. Explore the benefits and steps to consider when undergoing a digital transformation in financial services.