WSTA to host “Customer-Facing Technologies” In-Person & Virtual Event

The Wall Street Technology Association (WSTA®), a not-for-profit organization that provides financial technology and business professionals a forum to learn from and connect with each other, will host an in-person (New York City) and virtual event on “Customer-Facing Technologies” on October 20, 2022.


Speakers at this event include Platinum Speaking Sponsors: Appian, Grid Dynamics, and PagerDuty; Speaking Sponsors: NTT DATA, Redis, and Sprinklr; Panel Sponsors: Check Point, HUMAN Security, and SAP and representatives from financial services. For more information, visit

Event Description
Digital transformation is all about serving customers better. As financial services firms embrace technology-driven customer-centricity, their success hinges on knowing which technologies to select, implement, and deploy, and putting in place the organizational structures, policies, and processes that allow them to take full advantage of these technologies.

This session looks at the tools and technologies that enable world class customer facing experiences. It also addresses emerging customer-facing technologies which enable “the human factor” and how financial services firms can position them in the service of building, deepening, and enriching human relationships. Thought-leadership presentations and a panel discussion will address topics such as next-generation collaboration; advanced digital service; securing collaboration interactions; Integration tools, technologies, and processes, and more.

About the Wall Street Technology Association (WSTA)
The WSTA facilitates virtual and in-person educational and networking events where members meet and exchange ideas and best practices that assist them in effectively capitalizing on technology advances in areas such as Cybersecurity, Analytics, Artificial Intelligence (AI), Mobility, Wireless, Machine Learning (ML), Data, Cloud, Blockchain, Digital, Architecture, etc. and dealing with financial industry business challenges. Founded in 1967, the WSTA is a not-for-profit association with a long history of evolving to meet the needs of its members.

The WSTA hosts seminars, roundtables, panel discussions, and social events. These events offer many opportunities to learn about leading technologies, as well as network and share information with industry colleagues. The WSTA’s educational TechTrends provides additional content and information about the WSTA and industry-related activities. The website is a dynamic resource providing access to additional resources including webinars, white papers, videos, and information about other industry events.