Mobile expenses have grown significantly over the last few years for many firms.
Some factors driving mobile expenses up include:
a) Roaming charges
b) Personal calls billed as corporate expense
c) Inability to leverage global corporate demand
d) Availability of high end devices (support video, text, Internet access, etc)
e) Wireless laptop usage
How are firms managing these expenses to keep costs in line?
Nemertes Research has found a variety of successful approaches for managing mobile expenses, these include, but are not limited, to the following:
1. Audit current bills – look for outliers more...